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Biological Odor Treatment

Zerorez® understands accidents happen, causing odor and discoloration in your floors. If not properly treated, biological matter, such as urine, can create a breeding ground for bacteria and an unhealthy indoor environment.

Discoloration?

Urine is acidic when it enters carpet, and oxidizes as it dries. This causes the yellowing effect in floors. Oxidation, along with the ammonia and urochrome in urine, can permanently dye the color of your carpet if not properly treated.

Odor?

As urine dries, a chemical change occurs. Acidic urine becomes alkaline, forming urea salts that attract moisture and keeps odor-causing bacteria alive for years. Biological matter must be neutralized to destroy bacteria and odor at its source.

A Specialized Method

In some cases our standard Zerorez® carpet cleaning process may be all that is needed. In more severe cases, when the urine soaks through the carpet backing into the padding, we have a specialized method to remove these difficult pet odors and stains through a pad extraction procedure.

Unfortunately, in some cases the problem is extremely severe, encompassing the sub floor and tack strips. In this situation, our technician may recommend carpet/pad replacement provided by a third party carpet repair professional.

  • Level I
    Basic Bio Treatment

    We successfully use this method to treat areas that have mild to moderate biological contamination. This method treats biological issues and odors contained in the surface area of the flooring or fibers.

  • Level II
    Advanced Bio Treatment

    This is a deep saturation and extraction process that is used to treat moderate to severe biological issues. This service level is necessary if contamination has reached the carpet backing and/or carpet pad.

  • Level III
    Replacement

    This is a guaranteed method of treatment. The nature of biological issues makes it impossible to guarantee treatment without replacement. Using this method, tack strips, padding and carpeting are replaced.